The Royal Bank Of Scotland aka RBS is one of the big 4 banks in the UK.  Millions of PPI policies were sold by the RBS Group. Now consumers who were RBS borrowers are finding themselves trapped in a maze when they believe they have a legitimate compensation for RBS PPI claims for the miss-selling of Payment Protection Insurance (PPI).


Mint Credit Cards
Ulster Bank

Royal Bank of Scotland average PPI claims total in the thousands of pounds, even when credit card holders believed that they did not use their cards very much. In other words, if you were an RBS customer, you may have a much larger compensation due to you that you would at first expect.


Listening to RBS credit card customers discuss the miss-selling that gives them legitimates claims for compensation, one senses virtually all of the industry problems that led to this scandal in the first place. Unfortunately, without guidance, a great number of borrowers seem to lack the information or confidence to properly make their cases.

Those who held RBS credit cards or loans are in an especially difficult, complicated and confusing situation because the company sold off its credit card business and loans to other banking institutions. Further, RBS’s business model of applying over the Internet or through a call center poses even more barriers for customers to successfully apply for RBS PPI Claims compensation on their own.
The miss-selling can take several forms and we have dealt with them all in our experience through the many RBS PPI claims we have successfully filed. See if any of these situations sound familiar to you.


While purchasing PPI can make sense for some borrowers, for many it is virtually a worthless product and RBS often failed to disclose to its applicants the many instances when PPI would not assume loan payments. In other words, credit card and loan customers were paying for an insurance product that would not be there for them when they needed.
The list of “exceptions” is long and includes categories such as the self-employed and some who suffer from chronic illnesses. The list is too long to present here, but our experienced team has worked with all the categories and seen individuals win very large awards.


In general terms, the examples cited above involve the failure to disclose important information about RBS PPI. In other cases, the inclusion of PPI when applying for credit was not disclosed at all. As prospective borrowers applied for a credit card, for example, whether it was over the Internet or over the phone, the true nature of PPI was not discussed or explained. Some borrowers report that they were made to believe that their loans would not be approved if they did not buy PPI, or at the very least that they had a better chance for approval.
These are examples of how RBS PPI on credit card or RBS PPI on loan could have been mis-sold, however, they are not the only ways you may have been mis-sold RBS PPI. While it is in the bank’s interest to limit the number of RBS customers who file PPI compensations claims, we only work for you, so we take every measure to properly determine your eligibility. Here at Brownstar our approach is working with you and filing your claims assures you the maximum reimbursement.


The overwhelming volume of claims and the banks’ desire to deny or reduce compensation has created a difficult situation for borrowers. You do not need to use a claims management company to make your complaint to your bank and if your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free. However, if you would like an experienced and dedicated service that Claimspower can offer then please get in touch with us now. Claimspower is a highly experienced claims management service that will work tirelessly for all your claims. If you had RBS PPI for a loan, credit card or mortgage anytime between 1988 to 2014 and suspect or know you were paying for PPI, please contact us immediately. For all our clients we assign a dedicated claims manager who makes the process easy for you—there’s no paperwork required. Your claims manager will tell you if you have been mis-sold, so you no longer have any doubt about where you stand. No paperwork is required in order to perform the search, however, if you have any documents that support PPI policy on your account then please provide this information as this will enable us to fast track your claim.


Finally, we think you must know one more fact as you make your decision the deadline to submit the claim is 29 August 2019 after that it will be too late. This just demonstrates the urgency of making your claim now, contact us today and let us fight your claim. You can rest assured that your Natwest PPI claim will receive the personal attention and advocacy that it both deserves and requires. Get the ball rolling all you have to do is complete them.

Simply fill out the contact form below and one of our experts will contact you and give you all the information you need. Or if you have 10 minutes to spare why not complete our secure online PPI claim form and speed up your claim by up to 3 weeks.


  • Claim back as far as 32 years (not the standard 6 years)
  • Free PPI Check-Up
  • We can tell you if you were Mis-sold
  • No old paperwork required
  • Fast and effective
  • EXPATS can claim with us – contact us wherever you are in the world.

We been filing and winning Royal Bank of Scotland PPI claims compensation awards for a long time and we’ve learned that it takes personal attention, follow through and advocacy. That is exactly what we provide for our customers and all you have to do to start the process and be on your way to receiving your compensation is to fill out the simple form below. One of our experts will contact you promptly.

RBS PPI Query Form

Please fill out this PPI Claim query and one of our friendly PPI specialists will contact you shortly. Please ensure you enter your contact details correctly.

  • Please provide your email address

  • Please provide your CURRENT address including Post Code.
  • Please provide all information regarding your querying including all the lender(s) and the product(s) that you would like us to investigate for PPI. Eg Product class i.e. Loan /Mortgage or Credit Card and the amount borrowed for each product.
  • This field is for validation purposes and should be left unchanged.